Reliability
Our success depends on our ability and consistency in performing a service in such a way that satisfies our customers' needs. Our ISO 9001;2015 quality management system involves every step of customer interaction, including the delivery or execution of goods or service, swift and precise problem resolution, and competitive pricing.
Tangibility
We pride ourselves with a five-star head office and approved training venue facility, including modern airconditioned training auditoriums, ample secure parking, an efficient and friendly customer service department, and backup electricity solutions. As per our quality management system, Skillfull has constantly ensured customer satisfaction to the highest standards.
Empathy
We at Skillfull are empathetic to our customers' desires and demands, and strive to meet these effectively through competent employees, and our quality management system.
Responsiveness
Employees at Skillfull are driven by the dedication and ability to provide customers with prompt and effective services in line with our ISO 9001:2015 quality management system. Our responsiveness implies receiving, assessing, and swiftly replying to customer requests, feedback, questions, and issues.
Assurance
Over the years Skillfull has established itself as the preferred training provider of trademarked COMSOC® and ICAM® courses in the mining industry. Client relations of trust and quality to mining corporates span close to two decades.
Our National and International licences, verifications, accreditations, and certifications assures our clients of a quality product which has resulted in Skillfull being the leader in this field.
